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Outlook category now tracks appointments, emails in Dynamics 365

Have you ever wanted an easier tracking of Outlook activities in your Dynamics 365 CRM? If so, this latest Microsoft update might be exactly what you’re looking for. Microsoft has updated its category-based tracking to provide an easier integration between Outlook and Dynamics 365 Customer Engagement (CRM) to track activities like emails and appointments. Simply […]

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The convergence of CRM and ERP: Myth or Reality?

Introduction Over the last year or so, I have noticed increasingly we are being asked to review whole system CRM and ERP requirements. I find that clients are now looking for a totally integrated and streamlined system or future system. So why is this? Reflecting on the many changes over the last few years, I […]

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How to Deploy Dynamics 365 April 2019 Release

In this blog post, we’ll guide you through the steps you need to take to deploy the latest Microsoft update for Dynamics 365. Dynamics 365 for Customer Engagement apps (Sales, Service, Project Service, Field Service, and Marketing): Over the course of April, all customers will receive the April 2019 features. The updates will be deployed […]

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What’s New in Dynamics 365 for Marketing April 2019 Release

Launched a year ago, Dynamics 365 for Marketing is a marketing automation tool that helps businesses find and nurture sales-ready leads, connect sales and marketing departments and automate processes. In this latest round of updates, Marketing will see a host of incremental improvements and enhanced extensibility capabilities. Here is some of the key functionality to […]

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[Infographic] Dynamics 365 April 2019 Updates

The Dynamics 365 April 2019 updates is almost here. This was Microsoft’s first update of the year that brings plenty of interesting features and capabilities to all of its D365 and power platforms. As a Microsoft partner, we were one of the few companies to learn the updates beforehand which allows us to help our […]

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