Driving sustainable change and user adoption

Something we want to share with the world. Here you can get information and tips to grow your business.

7 Upcoming Dynamics 365 for Sales Features to Accelerate Your Sales Process

The October 2019 release brings lots of brand-new capabilities and enhancements in Dynamics 365 for Sales features – improved email communication, multitasking, simplified lead management, business card scanning, and LinkedIn Sales Navigator integration. Here are the 7 major Dynamics 365 for Sales features updates. 1.     Easily Manage and Keep Track of Leads Sales teams won’t […]

read more

Outlook category now tracks appointments, emails in Dynamics 365

Have you ever wanted an easier tracking of Outlook activities in your Dynamics 365 CRM? If so, this latest Microsoft update might be exactly what you’re looking for. Microsoft has updated its category-based tracking to provide an easier integration between Outlook and Dynamics 365 Customer Engagement (CRM) to track activities like emails and appointments. Simply […]

read more

The convergence of CRM and ERP: Myth or Reality?

Introduction Over the last year or so, I have noticed increasingly we are being asked to review whole system CRM and ERP requirements. I find that clients are now looking for a totally integrated and streamlined system or future system. So why is this? Reflecting on the many changes over the last few years, I […]

read more

How to Deploy Dynamics 365 April 2019 Release

In this blog post, we’ll guide you through the steps you need to take to deploy the latest Microsoft update for Dynamics 365. Dynamics 365 for Customer Engagement apps (Sales, Service, Project Service, Field Service, and Marketing): Over the course of April, all customers will receive the April 2019 features. The updates will be deployed […]

read more

WHAT’S NEXT?

LATEST THINKING

The latest news, views and resources related to CRM.

GO TO BLOG

CASE STUDIES

Our clients, their words. Projects we have delivered for our clients.

VIEW CASE STUDIES

CRM TECHNOLOGIES

Find out about the key features of the leading CRM products.

VIEW TECHNOLOGIES
Back to top
Back to top Free Discovery Workshop